The Gray Cat Blog

A growing library of practical business articles and insights created to help entrepreneurs, small business owners, franchisees, and multi-unit operators strengthen leadership, improve operations, drive growth, and build more profitable organizations.

 
Client Acquisition is Changing - But Relationships Still Matter Mar 16, 2026

Over the years, attracting clients to Gray Cat has changed.  But, while there have been changes, the crux of our success in landing clients for two decades and beyond has been built from relationships...

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Designing Your Customer-Driven Foodservice Operation Mar 16, 2026

Recently, I spoke at the Florida Petroleum Marketers Association on Developing a Winning Foodservice Strategy and the same holds true – foodservice is where it’s at in the convenience store industry. ...

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The Discipline of Project Management: Turning Vision into Results Mar 09, 2026

Project management is often misunderstood as an administrative burden—something that slows progress rather than accelerates it. Effective project management is the difference between intentional succe...

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What is the Process for Tackling an Issue for a Client Feb 17, 2026

As an Interim Executive Manager, tackling new issues for my client when I have been assigned to a new division or an underperforming department, can be some of the most rewarding work I do at Gray Cat...

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Some Advice for New Entrepreneurs Feb 17, 2026

The keys to success?  Do the basics!

There are no silver bullets, just execute the simple tasks and you will be lightyears ahead of your competition.

In this podcast with Beatriz Guzman, I offer som...

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The Difference Between a Management Consultant and an Operational Consultant Feb 17, 2026

"Uh oh, here comes another consultant".  

I have heard that far too many times in the last 20+ years.

What makes Gray Cat unique is that I am an Operational  Consultant - that steps in and produces ...

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Gray Cat: Convenience Store Expertise Feb 17, 2026

In this podcast episode with Arif Moriya, I overview one of my long-term convenience store clients, Global Partners in Boston.

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Tackling a Problem for Clients Feb 17, 2026

Companies have limited resources - both in personnel as well as bandwidth - and largely how Gray Cat has filled a void over the years. 

In some of my client relationships, I become the subject-matter...

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Interim Executive Management: Managing at the Front Line Feb 13, 2026

Over the course of my two decades plus at Gray Cat, I have run eleven (11) departments or company divisions on an interim basis for my clients.

These are run in a part-time capacity and some stints h...

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How to be on the Asset Short List Feb 13, 2026

I get asked a lot on how I cultivate business for Gray Cat.

In this podcast episode with Beatriz Guzman, we discuss the steps to creating opportunities.

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Developing Trust & Credibility Feb 09, 2026

Creating an authentic brand is critical for your growth & success.

In this podcast with Arif Moriya, I discuss the importance of this.

 

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More than Consulting, We Actually get Work Done Feb 09, 2026

Gray Cat lives by its credo "More than consulting, we actually get work done."

In this podcast episode with Estaban Riano, I talk about strategic project management.

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