The Gray Cat Blog
A growing library of practical business articles and insights created to help entrepreneurs, small business owners, franchisees, and multi-unit operators strengthen leadership, improve operations, drive growth, and build more profitable organizations.
One of the most valuable branding exercises I have facilitated with executive leadership teams is the Semantic Differential exercise. While the name sounds academic, the concept is surprisingly practi...
Having founded my company in 2004, there were many roles that I had in the corporate world that play heavily into what I do at Gray Cat.
In this podcast with Al Li, I walk him through that background...
Leaving the C-Suite in corporate America to launch a Management and Operational Consultancy takes a bit of guts.
In this podcast episode with Ilaina Sperling, I convey that launching Gray Cat was not...
Building relationships today - and in the past - takes a deliberate approach.
With a plethora of AI tools available, it is easy for "networkers" to get lazy by sending a bunch of non-authentic messag...
 “I am putting myself to the fullest possible use, which is all I think that any conscious entity can ever hope to do.” — HAL 9000, 2001: A Space Odyssey
Today’s business leaders have access to more ...
“What we’ve got here is failure to communicate.” — Cool Hand Luke
Too many organizations still follow the same communications strategy:
Ready. Fire. Aim.
Communication becomes an afterthought until...
Management consultant Peter Drucker is often credited with the phrase, “What gets measured gets managed.” Whether or not he said it exactly that way, the principle remains true today: you can’t improv...
If you operate multiple stores, chances are no two locations are exactly alike. Some are newer, some have been remodeled several times, and others are still operating with fixtures, layouts, and merch...
One of the biggest differences between average organizations and exceptional ones is where they spend their management time.
Most leadership teams devote the majority of their monthly meetings to rev...
Anyone can tell you what to do.........what separates Gray Cat from other "consultants" is that we actually DO the work on your behalf.
In this podcast episode with Ilaina Sperling, I describe what a...
In this podcast episode with Ilaina Sperling, we talk about the various angles that Gray Cat gets involved with in client relationships.
- Strategic planning - helping companies "look around the corn ...
If you operate a multi-unit retail chain, chances are your stores tell the story of your company’s history. Some locations are new, others are decades old. Product assortments have evolved, fixtures h...
