The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multi-unit operators. 

 
What is the Process for Tackling an Issue for a Client Feb 17, 2026

As an Interim Executive Manager, tackling new issues for my client when I have been assigned to a new division or an underperforming department, can be some of the most rewarding work I do at Gray Cat...

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Some Advice for New Entrepreneurs Feb 17, 2026

The keys to success?  Do the basics!

There are no silver bullets, just execute the simple tasks and you will be lightyears ahead of your competition.

In this podcast with Beatriz Guzman, I offer som...

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The Difference Between a Management Consultant and an Operational Consultant Feb 17, 2026

"Uh oh, here comes another consultant".  

I have heard that far too many times in the last 20+ years.

What makes Gray Cat unique is that I am an Operational  Consultant - that steps in and produces ...

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Gray Cat: Convenience Store Expertise Feb 17, 2026

In this podcast episode with Arif Moriya, I overview one of my long-term convenience store clients, Global Partners in Boston.

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Technology Is Changing the Customer Experience Feb 17, 2026

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.  Don’t let yourself be lulled into inaction.” – Bill Gates

Think...

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Tackling a Problem for Clients Feb 17, 2026

Companies have limited resources - both in personnel as well as bandwidth - and largely how Gray Cat has filled a void over the years. 

In some of my client relationships, I become the subject-matter...

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Vertically Integrating Your Brand Message Feb 16, 2026

The concept of vertically integrating your brand message is clearly not new. Companies for years have embraced the concept that if you are going to communicate a brand message, it is best to communica...

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Interim Executive Management: Managing at the Front Line Feb 13, 2026

Over the course of my two decades plus at Gray Cat, I have run eleven (11) departments or company divisions on an interim basis for my clients.

These are run in a part-time capacity and some stints h...

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How to be on the Asset Short List Feb 13, 2026

I get asked a lot on how I cultivate business for Gray Cat.

In this podcast episode with Beatriz Guzman, we discuss the steps to creating opportunities.

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Developing Trust & Credibility Feb 09, 2026

Creating an authentic brand is critical for your growth & success.

In this podcast with Arif Moriya, I discuss the importance of this.

 

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Branded vs. Proprietary Foodservice Feb 09, 2026

The debate has gone on for many years–should you implement an existing branded foodservice program or are you better off developing your own unique proprietary brand?  This answer is yes to both! Ther...

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HELP! I Have To Deliver A Presentation! Feb 09, 2026

“The human brain starts working the moment you are born and never stops until you stand up to speak in public.”

– George Jessel

What is it about public speaking that drives people nuts? Many studies...

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