The Gray Cat Blog
A growing library of practical business articles and insights created to help entrepreneurs, small business owners, franchisees, and multi-unit operators strengthen leadership, improve operations, drive growth, and build more profitable organizations.
In this conversation with Jada Willis, I outline the areas where Gray Cat focuses.
I like to think that clients come to me with a box of jigsaw puzzles pieces; dump them on my desk; and ask me to sol...
In this podcast episode with David Zylstra, I highlight the impact that mentors have had on my corporate career and ultimately inspiring the work I do at Gray Cat.
Have a listen.
The true cost of turnover is difficult to measure.
Putting your team through a meat grinder can often lose some of the best people from the organization.
It is critical that leaders are very conscie...
One of the most frustrating issues I face in Leadership roles is the noise that comes from the team. Â
I try to eliminate as much of the noise by asking the team to raise concerns, but only if they a...
In this episode with Al Li, we discuss the challenges of getting bombarded with fake, vaporware messages and the time wasted sifting through the noise.
I know this is not specific to Gray Cat, this i...
Like many youth sports teams, ours was always looking for ways to raise money for uniforms, equipment, travel, and league fees.
Most teams sold candy bars, cookie dough, or discount cards. Not us.
...Micromanagement can be the detriment for any leader.
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Transforming from being a doer to someone who oversees talented people is a very big leap for new leaders and founders.
In this podcast episode with Dilan Abeya, we discuss this key evolution.
Opening a new retail location is one of the most exciting milestones in business. Months—or even years—of planning, investment, construction, merchandising, and staffing finally come together as you p...
Turnover has a hidden cost to organizations. Â In retail, turnover can be one big revolving door.
Creating a work environment for employees that keeps them around is a huge benefit - both in continuit...
Having a wide-ranging corporate background enables Gray Cat to bring a breadth AND depth to any project and/or multiple projects for my clients.
In this podcast episode with Arif Moriya, we discuss t...
Shooting for targets - be it initiatives, projects or financial - puts a stake in the ground to focus the organization.
In this podcast episode with George Lowe, I talk about implementing a "Daily Sa...
