The Gray Cat Blog
A comprehensive collection of blogs designed to assist small business owners and multi-unit operators.
“You can’t manage what you don’t measure.”
Key Performance Indicators (KPIs) are a vital resource to managing your business. Each selected KPI can be your bellwether indicator for all departments and...
Balance in one's life is key. Â Work. Â Play. Â Relationships.
In this podcast episode with Bea Guzman, we discuss the keys to stress-free living.
Private Equity taps Gray Cat to work with CEO's or Founders to help navigate growth.
With experience at three high-growth companies before launching Gray Cat, I am very adept at strategic growth plan...
Over the past several years, I have delivered many presentations on Leadership. One of the sections that I include in the overview is an area on ethics and values. I often muse with the audience tha...
Self-service kiosks continue to be a growing trend in retailing and is expected to accelerate over the years. This exploding industry has launched retailers to develop their own kiosk strategy in orde...
As an Interim Executive, the key to success is being able to listen, communicate and execute.
In this podcast with Dilan Abeya, we discuss overcoming the challenges of getting team buy-in through emp...
The movie industry has been doing this for years. Â With a screenplay in hand, a movie production house pulls together a team of production specialists including grips, gaffers, boom operators, etc. t...
Over my career I have worked with a number of organizations where making inroads into certain verticals (industries) was critical for our success. Whether you target the banking, healthcare, automoti...
Labor management is one of the most fundamental—and challenging—disciplines in running a profitable organization. Whether in restaurants, retail, healthcare, or service-based operations, labor is both...
If you want to help others, you have to let them do their jobs and get out of the way.
Don't be a micromanager.
In this podcast clip with Joseph McCaveney, I discuss this valuable lesson.
We have always done it that way.
Times change - maybe you need to reevaluate all of your processes and procedures.
In this podcast episode with Surj Uppal, I provide an example of asking the right q...
One of the hardest transitions for a Founder to make is going from a "doer" to a "leader".
In this episode with Dilan Abeya, we discuss this monumental step for Founders to make to become more strate...
