The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multi-unit operators. 

Local Store Marketing: “Be” The News! Mar 30, 2026
What person knows the most about what is happening at your store? You!

It is your responsibility to create news about your store – don’t wait for others to do this for you. Being proactive with the l...

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Diversifying the Gray Cat Offering Mar 30, 2026

On this episode of the Founders Future podcast with Jae Encarnacion, I discuss how Gray Cat has launched the Gray Cat Learning Series.

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Key Performance Indicators (KPIs) Mar 18, 2026

“You can’t manage what you don’t measure.”

Key Performance Indicators (KPIs) are a vital resource to managing your business. Each selected KPI can be your bellwether indicator for all departments and...

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The Plan Ahead - Be Productive and Balanced Mar 18, 2026

Balance in one's life is key.  Work.  Play.  Relationships.

In this podcast episode with Bea Guzman, we discuss the keys to stress-free living.

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Gray Cat Works with Private Equity Firms Mar 18, 2026

Private Equity taps Gray Cat to work with CEO's or Founders to help navigate growth.

With experience at three high-growth companies before launching Gray Cat, I am very adept at strategic growth plan...

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Leadership - Ethics and Values Mar 17, 2026

Over the past several years, I have delivered many presentations on Leadership.  One of the sections that I include in the overview is an area on ethics and values.  I often muse with the audience tha...

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Self-Service Kiosks Mar 17, 2026

Self-service kiosks continue to be a growing trend in retailing and is expected to accelerate over the years. This exploding industry has launched retailers to develop their own kiosk strategy in orde...

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It is All About Listening, Communication and Execution Mar 17, 2026

As an Interim Executive, the key to success is being able to listen, communicate and execute.

In this podcast with Dilan Abeya, we discuss overcoming the challenges of getting team buy-in through emp...

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The Interim Executive Mar 17, 2026

The movie industry has been doing this for years.   With a screenplay in hand, a movie production house pulls together a team of production specialists including grips, gaffers, boom operators, etc. t...

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Targeting a Vertical Market Mar 17, 2026

Over my career I have worked with a number of organizations where making inroads into certain verticals (industries) was critical for our success.  Whether you target the banking, healthcare, automoti...

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Labor Management: Finding the Sweet Spot Between Service and Profitability Mar 17, 2026

Labor management is one of the most fundamental—and challenging—disciplines in running a profitable organization. Whether in restaurants, retail, healthcare, or service-based operations, labor is both...

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Leadership Lessons Mar 17, 2026

If you want to help others, you have to let them do their jobs and get out of the way.

Don't be a micromanager.

In this podcast clip with Joseph McCaveney, I discuss this valuable lesson.

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