The Gray Cat Blog
A comprehensive collection of blogs designed to assist small business owners and multi-unit operators.
If you want to help others, you have to let them do their jobs and get out of the way.
Don't be a micromanager.
In this podcast clip with Joseph McCaveney, I discuss this valuable lesson.
We have always done it that way.
Times change - maybe you need to reevaluate all of your processes and procedures.
In this podcast episode with Surj Uppal, I provide an example of asking the right q...
One of the hardest transitions for a Founder to make is going from a "doer" to a "leader".
In this episode with Dilan Abeya, we discuss this monumental step for Founders to make to become more strate...
Over the years, attracting clients to Gray Cat has changed. Â But, while there have been changes, the crux of our success in landing clients for two decades and beyond has been built from relationships...
Recently, I spoke at the Florida Petroleum Marketers Association on Developing a Winning Foodservice Strategy and the same holds true – foodservice is where it’s at in the convenience store industry. ...
Project management is often misunderstood as an administrative burden—something that slows progress rather than accelerates it. Effective project management is the difference between intentional succe...
As an Interim Executive Manager, tackling new issues for my client when I have been assigned to a new division or an underperforming department, can be some of the most rewarding work I do at Gray Cat...
The keys to success? Â Do the basics!
There are no silver bullets, just execute the simple tasks and you will be lightyears ahead of your competition.
In this podcast with Beatriz Guzman, I offer som...
"Uh oh, here comes another consultant". Â
I have heard that far too many times in the last 20+ years.
What makes Gray Cat unique is that I am an Operational  Consultant - that steps in and produces ...
In this podcast episode with Arif Moriya, I overview one of my long-term convenience store clients, Global Partners in Boston.
“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.  Don’t let yourself be lulled into inaction.” – Bill Gates
Think...
Companies have limited resources - both in personnel as well as bandwidth - and largely how Gray Cat has filled a void over the years.Â
In some of my client relationships, I become the subject-matter...
