The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multi-unit operators. 

The Post Pandemic Path Forward Feb 03, 2023

Raise your hand if you included the word “pandemic” in your 2020 business plan.  Yeah, me either.  I went from traveling 200,000 miles in 2019, to not getting on a plane for...

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Creating Customer Experiences, Not Transactions Feb 03, 2023

I recently created a new presentation called There’s a New Store in Town – Are You Ready for the Disruption?   This presentation covered a myriad of...

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