The Gray Cat Blog
A comprehensive collection of blogs designed to assist small business owners and multi-unit operators.
Everyone wants to grow. Â But growth for the sake of growth may not always be the best roadmap.
Operational excellence is a retail buzzword that often gets glossed over. Retailers talk the talk, but often miss on walking the walk. Operational excellence has a singular focus: the customer. The cu...
I was fortunate. Â I was involved in three high-growth companies:
- Little Caesars (went from 1,300 stores to 5,000 stores in 5 years)
- Clark Retail Enterprises (added 600 stores in 3 years)
- Jimm...
One of my favorite parts of managing a team is developing people. Give me the understated employee or the overachiever and my desire is the same – how can I make them better for the team and better f...
“The nice thing about not planning is that failure comes as a complete surprise rather than being preceded by a period of worry and depression.”  — John Harvey-Jones
If you get in a car in Chicago wi...
Recently, I appeared on the "You Don't Know What You Don't Know" podcast with Steve Denny where we discussed AI and its impact on retail.
Here is a short clip.
Want more ideas?  For more information...
There are nameless, faceless, emotionless lead generation tactics and there are networked, referral-based, competency-vetted client leads.
On this episode of the Founders Future podcast, I discuss th...
Recently, I appeared on the Elite Growth Partners podcast with Ashur Elliot where I was asked how I attract potential clients and stand out on LinkedIn.
Recently, I appeared on the C-Suite Sherpa podcast with Brian Marshall where he asked me what Gray Cat does for its clients.
Want more ideas? For more information on Gra...
Recently, I appeared on the Founders Future podcast where we spoke about a disciplined work ethic and the importance of nurturing relationships on an ongoing basis.
Here is a short clip.
Want more i...
Conducting a diagnostic store assessment is an excellent way to gain opportunistic perspectives for your location.  Walking through and evaluating your store – from the eyes of the customer – can prov...
Recently, I appeared on the Elite Growth Partners podcast discussing how a corporate background can help craft an entrepreneurship.
Here is a minute clip.
 Want more ideas? For more information on ...
