The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multi-unit operators. 

Unleashing Your Inner Networker Feb 06, 2023

Come on, admit it. You wish you were a better networker. Fear not, it is time to unleash your inner networker.

Networking is one part art and one part discipline and while there is more than one way ...

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Technology Is Changing the Customer Experience Feb 06, 2023

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.  Don’t let yourself be lulled into inaction.” – Bill Gates

Think...

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Conducting a Foodservice Focus Group Feb 06, 2023

Convenience store operators continue to plunge into foodservice with the hopes of stemming the tide of lower margins with high-margin foodservice offerings. While the degrees of foodservice can vary g...

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Designing Your Customer-Driven Foodservice Operation Feb 06, 2023

Recently, I spoke at the Florida Petroleum Marketers Association on Developing a Winning Foodservice Strategy and the same holds true – foodservice is where it’s at in the convenience store industry. ...

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Know the Full Advantages of Foodservice Technology Feb 06, 2023

With every passing day, month and year, better for you foodservice options continue to infiltrate the convenience store industry.  Slowly but surely, the convenience store industry is broadening its f...

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Targeting a Vertical Market Feb 06, 2023

Over my career I have worked with a number of organizations where making inroads into certain verticals (industries) was critical for our success.  Whether you target the banking, healthcare, automoti...

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Gray Cat Makes Annual Donation Feb 03, 2023

In honor of “Emily the Cat” (the original gray cat from which the company name was created), Gray Cat Enterprises (along with new puppy, Bogey, in picture) makes its annual holiday donation to two non...

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The Interim Executive Feb 03, 2023

The movie industry has been doing this for years.   With a screenplay in hand, a movie production house pulls together a team of production specialists including grips, gaffers, boom operators, etc. t...

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Embracing the New World Feb 03, 2023

Raise your hand if you had the word “pandemic” in your strategic plans – and like that, the world quickly changed. While convenience stores were spared total closure during the lockdowns and volumes w...

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Project Management Feb 03, 2023

“The nice thing about not planning is that failure comes as a complete surprise rather than being preceded by a period of worry and depression.”  — John Harvey-Jones

If you get in a car in Chicago wi...

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Local Store Marketing: Charities Feb 03, 2023

Developing a working relationship with influential, local charities in your trade area not only establishes your community commitment as a business owner, but can also provide an effective way to link...

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Self-Service Kiosks Feb 03, 2023

Self-service kiosks continue to be a growing trend in retailing and is expected to accelerate over the years. This exploding industry has launched retailers to develop their own kiosk strategy in orde...

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