The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multi-unit operators. 

 
It is All About Listening, Communication and Execution Mar 17, 2026

As an Interim Executive, the key to success is being able to listen, communicate and execute.

In this podcast with Dilan Abeya, we discuss overcoming the challenges of getting team buy-in through emp...

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The Interim Executive Mar 17, 2026

The movie industry has been doing this for years.   With a screenplay in hand, a movie production house pulls together a team of production specialists including grips, gaffers, boom operators, etc. t...

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Targeting a Vertical Market Mar 17, 2026

Over my career I have worked with a number of organizations where making inroads into certain verticals (industries) was critical for our success.  Whether you target the banking, healthcare, automoti...

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Labor Management: Finding the Sweet Spot Between Service and Profitability Mar 17, 2026

Labor management is one of the most fundamental—and challenging—disciplines in running a profitable organization. Whether in restaurants, retail, healthcare, or service-based operations, labor is both...

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Leadership Lessons Mar 17, 2026

If you want to help others, you have to let them do their jobs and get out of the way.

Don't be a micromanager.

In this podcast clip with Joseph McCaveney, I discuss this valuable lesson.

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"We have Always Done it that Way" Mar 16, 2026

We have always done it that way.

Times change - maybe you need to reevaluate all of your processes and procedures.

In this podcast episode with Surj Uppal, I provide an example of asking the right q...

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Founders: Going from Doing to Leading Mar 16, 2026

One of the hardest transitions for a Founder to make is going from a "doer" to a "leader".

In this episode with Dilan Abeya, we discuss this monumental step for Founders to make to become more strate...

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Client Acquisition is Changing - But Relationships Still Matter Mar 16, 2026

Over the years, attracting clients to Gray Cat has changed.  But, while there have been changes, the crux of our success in landing clients for two decades and beyond has been built from relationships...

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Designing Your Customer-Driven Foodservice Operation Mar 16, 2026

Recently, I spoke at the Florida Petroleum Marketers Association on Developing a Winning Foodservice Strategy and the same holds true – foodservice is where it’s at in the convenience store industry. ...

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The Discipline of Project Management: Turning Vision into Results Mar 09, 2026

Project management is often misunderstood as an administrative burden—something that slows progress rather than accelerates it. Effective project management is the difference between intentional succe...

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What is the Process for Tackling an Issue for a Client Feb 17, 2026

As an Interim Executive Manager, tackling new issues for my client when I have been assigned to a new division or an underperforming department, can be some of the most rewarding work I do at Gray Cat...

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Some Advice for New Entrepreneurs Feb 17, 2026

The keys to success?  Do the basics!

There are no silver bullets, just execute the simple tasks and you will be lightyears ahead of your competition.

In this podcast with Beatriz Guzman, I offer som...

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