The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multi-unit operators. 

 
An Entrepreneurial Proud Moment Aug 21, 2025

Longevity of an entrepreneur is a rare commodity.

Think about all of the stores/services that have started and could not make it a year; five years; or a decade.
 
In this podcast with Steve Denny ...
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Expanding your Staff? Aug 21, 2025

Often entrepreneurs are conflicted with adding staff or staying solo.

My approach at Gray Cat has been fairly focused in this area.

On a recent podcast with Ashur Elliot, we discuss this.

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The Challenges with Growth Aug 21, 2025

Everyone wants to grow.  But growth for the sake of growth may not always be the best roadmap.

I recently discussed this with Steve Denny of IBA on his podcast.  
 
Here is a short clip.
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The Art Of Execution Aug 21, 2025

Operational excellence is a retail buzzword that often gets glossed over. Retailers talk the talk, but often miss on walking the walk. Operational excellence has a singular focus: the customer. The cu...

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Helping High Growth Companies Aug 19, 2025

I was fortunate.  I was involved in three high-growth companies:

- Little Caesars (went from 1,300 stores to 5,000 stores in 5 years)

- Clark Retail Enterprises (added 600 stores in 3 years)

- Jimm...

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The Keys to Developing People Aug 08, 2025

One of my favorite parts of managing a team is developing people.  Give me the understated employee or the overachiever and my desire is the same – how can I make them better for the team and better f...

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Project Management Aug 05, 2025

“The nice thing about not planning is that failure comes as a complete surprise rather than being preceded by a period of worry and depression.”  — John Harvey-Jones

If you get in a car in Chicago wi...

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Retail and the Invasion of AI Aug 04, 2025

Recently, I appeared on the "You Don't Know What You Don't Know" podcast with Steve Denny where we discussed AI and its impact on retail.

Here is a short clip.

Want more ideas?  For more information...

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Referral-based Clients Aug 04, 2025

There are nameless, faceless, emotionless lead generation tactics and there are networked, referral-based, competency-vetted client leads.

On this episode of the Founders Future podcast, I discuss th...

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Standing out on LinkedIn Aug 04, 2025

Recently, I appeared on the Elite Growth Partners podcast with Ashur Elliot where I was asked how I attract potential clients and stand out on LinkedIn.

Here is a short clip.
 
Want more ideas?  Fo...
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What Does Gray Cat Do? Aug 04, 2025

Recently, I appeared on the C-Suite Sherpa podcast with Brian Marshall where he asked me what Gray Cat does for its clients.

Here is the short clip:  

Want more ideas?  For more information on Gra...

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The Importance of Nurturing Relationships Jul 23, 2025

Recently, I appeared on the Founders Future podcast where we spoke about a disciplined work ethic and the importance of nurturing relationships on an ongoing basis.

Here is a short clip.

Want more i...

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