The Gray Cat Blog
A comprehensive collection of blogs designed to assist small business owners and multi-unit operators.
Retailers should embrace creating pleasant experiences for their customers, not simply transactions.
As I reflect on my life and career, I have been blessed with the opportunities afforded me - both personally and in business. I have met a tremendous amount of high-quality people along the way and h...
We have all experienced it. The dreaded process of spending hours upon hours creating a strategic business plan that maps out the goals of the organization. We develop the targets and create lofty ini...
Developing a store attributes predictive model is one of the most important initiatives a growing chain can implement. With a finite number of resources and investment capital, companies need to ensu...
Recently, I had a terrific session with one of my clients on business planning. I have written articles before on the importance of business planning, but this session resonated with me. What was rein...
I would like to think that every marketing strategy that I have set in motion was a smashing success.
Far from it.
Here is a short clip with Ashur Eliot on his Elite Growth Partners podcast that out...
Breaking out on your own can be very rewarding but on some complex projects, you have to surround yourself with expertise.
In this episode of Founders Future podcast with Jae Encarnacion, we discuss ...
“It’s the most wonderful time of the year…..”
Ah yes…..the annual business planning cycle is upon us.
The time of the year to huddle all of your business colleagues in a room to hash out the key ini...
Longevity of an entrepreneur is a rare commodity.
Often entrepreneurs are conflicted with adding staff or staying solo.
My approach at Gray Cat has been fairly focused in this area.
On a recent podcast with Ashur Elliot, we discuss this.
Everyone wants to grow. Â But growth for the sake of growth may not always be the best roadmap.
Operational excellence is a retail buzzword that often gets glossed over. Retailers talk the talk, but often miss on walking the walk. Operational excellence has a singular focus: the customer. The cu...
