The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multiunit operators.

Local Store Marketing: Coupon Books

Jun 09, 2026

 Like many youth sports teams, we were constantly looking for ways to raise money to offset the costs of uniforms, equipment, travel, and league fees.

Most teams sold candy bars, cookies, or other simple fundraising products. Not our team.

Imagine my surprise when our fundraising product of choice turned out to be a set of yellow plastic tumblers decorated with little ladybugs. Armed with a sample cup and a sales sheet, each player was sent into their neighborhood to convince unsuspecting parents that they absolutely needed a six-pack of these “must-have” tumblers.

The fundraising program was flawed from the start.

First, you had to find someone at home. Then you had to persuade them that these tumblers were something they couldn’t live without. Every now and then, someone would take pity on us and place an order.

Unfortunately, that was only the beginning of the process.

Orders were collected over several weeks, deposits were gathered, and then a master order was placed with the supplier. By the time the products arrived, six or seven weeks had often passed since the original sale. Once the shipment finally came in, my father’s car would be loaded with cases of tumblers and I’d head back into the neighborhood to locate the same customers all over again.

That meant reminding them they had ordered the tumblers, delivering the products, collecting the remaining balance, and hoping they still wanted them.

The team ultimately raised about $800 in sales one year, which seemed like a huge success—until we paid for the tumblers. After product costs were deducted, our net profit was roughly half of what we had collected.

After weeks of selling, collecting, delivering, and reconciling payments, the team earned only about $400.

The lesson stayed with me.

Years later, while working at Little Caesars and later Clark Retail Enterprises, I often reflected on that fundraising experience. I realized there had to be a better way to support community organizations while also creating value for the sponsoring business.

Over the years, I was approached by countless sports teams, schools, churches, scouts, and nonprofit groups seeking sponsorship support. Rather than simply writing checks, I wanted to create a fundraising program that benefited everyone involved.

The goals were straightforward:

  • Easy to execute
  • Low cost for the sponsoring company
  • Effective at building community goodwill
  • Profitable for the participating organizations

The answer was a coupon book program.

The concept was simple.

Our company assembled a coupon book filled with valuable offers and discounts. Some offers featured our own products, while others were sponsored by vendor partners looking for additional exposure. The objective was to create enough customer value that purchasing the book became an easy decision.

We aimed to include discounts that delivered meaningful savings—often several times the purchase price of the book itself.

Once the coupon books were printed, we distributed them free of charge to local organizations. Youth sports teams, schools, clubs, and community groups could then sell the books and keep 100 percent of the proceeds.

There was no inventory investment for the organization. No product deliveries. No collections weeks later. No chasing customers for balances due.

It was a one-time, on-the-spot sale.

Customers received immediate value, community groups generated immediate revenue, and our company gained exposure throughout the marketplace.

The results exceeded expectations.

At the program’s peak, we distributed more than 750,000 coupon books annually through community organizations across our markets.

The program generated fundraising dollars for local groups while simultaneously introducing customers to our stores, products, and vendor partners. It became one of the most cost-effective local marketing initiatives we ever developed.

More importantly, it strengthened our connection to the communities we served.

One of the greatest opportunities businesses have is to align their marketing efforts with causes that matter locally. Community organizations are often the backbone of neighborhoods, schools, youth sports programs, and charitable efforts. When businesses can help support those organizations while simultaneously growing their brand, everyone benefits.

What started with a frustrating experience selling ladybug tumblers as a kid ultimately became a valuable lesson in marketing, fundraising, and community engagement.

Sometimes the best business ideas come from remembering what didn’t work—and finding a better way to do it.

Want more ideas?  For more information on Local Store Marketing, visit the Gray Cat Learning Series: https://www.graycatenterprises.com/lsm-sales-page

John Matthews, President & CEO, Gray Cat Enterprises, Inc.

John Matthews is the Founder and President of Gray Cat Enterprises, Inc. a Raleigh, NC-based management consulting company. Gray Cat specializes in strategic project management and consulting for multi-unit operations; interim executive management; and strategic planning. Mr. Matthews has over 30 years of senior-level executive experience in the retail industry, involving three dynamic multi-unit companies. Mr. Matthews experience includes President of Jimmy John's Gourmet Sandwiches; Vice President of Marketing, Merchandising, Corporate Communications, Facilities and Real Estate for Clark Retail Enterprises/White Hen Pantry; and National Marketing Director at Little Caesar's Pizza! Pizza!