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The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multiunit operators.

What is an Operational Consultant?

Oct 09, 2026
 

Anyone can tell you what to do.........what separates Gray Cat from other "consultants" is that we actually DO the work on your behalf.

In this podcast episode with Ilaina Sperling, I describe what an Operational Consultant is.

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John Matthews, President & CEO, Gray Cat Enterprises, Inc.

John Matthews is the Founder and President of Gray Cat Enterprises, Inc. a Raleigh, NC-based management consulting company. Gray Cat specializes in strategic project management and consulting for multi-unit operations; interim executive management; and strategic planning. Mr. Matthews has over 30 years of senior-level executive experience in the retail industry, involving three dynamic multi-unit companies. Mr. Matthews experience includes President of Jimmy John's Gourmet Sandwiches; Vice President of Marketing, Merchandising, Corporate Communications, Facilities and Real Estate for Clark Retail Enterprises/White Hen Pantry; and National Marketing Director at Little Caesar's Pizza! Pizza!