The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multiunit operators.

The Cost of Overloading your Team

Aug 05, 2026
 

The true cost of turnover is difficult to measure.

Putting your team through a meat grinder can often lose some of the best people from the organization.

It is critical that leaders are very conscience of what the team is facing and know how to mitigate desertions in advance.

In the podcast episode with George Lowe, I talk about this challenge.

John Matthews, President & CEO, Gray Cat Enterprises, Inc.

John Matthews is the Founder and President of Gray Cat Enterprises, Inc. a Raleigh, NC-based management consulting company. Gray Cat specializes in strategic project management and consulting for multi-unit operations; interim executive management; and strategic planning. Mr. Matthews has over 30 years of senior-level executive experience in the retail industry, involving three dynamic multi-unit companies. Mr. Matthews experience includes President of Jimmy John's Gourmet Sandwiches; Vice President of Marketing, Merchandising, Corporate Communications, Facilities and Real Estate for Clark Retail Enterprises/White Hen Pantry; and National Marketing Director at Little Caesar's Pizza! Pizza!