The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multiunit operators.

How Leaders Can Eliminate Noise

Aug 05, 2026
 

One of the most frustrating issues I face in Leadership roles is the noise that comes from the team.  

I try to eliminate as much of the noise by asking the team to raise concerns, but only if they are bringing along a recommended solution as well.

In this podcast clip with Jada Willis, we discuss this.

John Matthews, President & CEO, Gray Cat Enterprises, Inc.

John Matthews is the Founder and President of Gray Cat Enterprises, Inc. a Raleigh, NC-based management consulting company. Gray Cat specializes in strategic project management and consulting for multi-unit operations; interim executive management; and strategic planning. Mr. Matthews has over 30 years of senior-level executive experience in the retail industry, involving three dynamic multi-unit companies. Mr. Matthews experience includes President of Jimmy John's Gourmet Sandwiches; Vice President of Marketing, Merchandising, Corporate Communications, Facilities and Real Estate for Clark Retail Enterprises/White Hen Pantry; and National Marketing Director at Little Caesar's Pizza! Pizza!